Interview tipsBeen invited to meet us? Take a look at our tips to help you perform your best at interview. View our tips
We see recruitment as a two-way process. Yes, it’s a chance for us to assess your skills and qualities. But we also want you to see it as your opportunity to decide if Legal & General is the right place for you. Our skilled Recruiters will be on hand to guide you through the process and will keep you regularly informed about what to expect next. If you have questions, please don’t hesitate to get in touch at firstname.lastname@example.org.
All applications should be made online via our careers site. We’ll send you an automated acknowledgement to let you know we have received your application.
You’ve submitted your application and have been invited to meet us. Great! We’ve outlined some tips below to help you perform your best at interview.
What capabilities do we look for?
Capabilities are the personal attributes or behaviours that are important to our business. They’re what lead our people to perform exceptionally in their chosen roles, and as such, are integral to our assessment process.
We want to continually challenge our performance and deliver the best possible experience to our customers. And therefore, we’ll look for you to possess some, or all, of these capabilities, as listed in the job description of the role you are applying for.
Our 14 capabilities are listed below, with a short definition of what they mean to your performance and our business.
How can I prove these capabilities at interview?
When answering capability-based questions at interview, we suggest that you follow the STAR model below, being as specific as possible and focusing on your individual contribution.
Step 1 – Situation
Describe the situation you were confronted with. What were the circumstances? Provide some context to help the interviewer understand the situation. Make it concise and informative, concentrating solely on what is useful to the example.
Step 2 – Task
Describe what you needed to achieve. What did you need to do? Provide some context as to the result you were working towards.
Step 3 – Action
This is your opportunity to highlight your skill in the capability being assessed. Now that you have set the context of your example and outlined what you wanted to achieve, your next step is to explain what you did, why you did it and how you did it.
Step 4 – Result
What was the outcome? Did you achieve what you wanted to? What was the impact for you, others involved and the business? Use this as an opportunity to explain what you learnt from the situation.